Likert scale creator9/20/2023 Try using it to measure one of the following: There are many other variations of this basic Likert scale. Usually, scale goes from “Very Dissatisfied” to “Completely Satisfied.” See this example: One of the most common use of a Likert scale is to measure a customer’s satisfaction with a product or service. You can measure almost anything using a Likert Scale, and you can use any number of points along that scale to capture the nuances to your audience’s reactions. In this post, we help you determine the right units to use for your Likert scales depending what factor you’re trying to measure. Scale questions are designed to capture the survey taker’s opinion or sentiment. Here’s how the pros take the guesswork out of Likert Scales.Īt their most essential, they ask for a single-select response with a limited set of options representing a range, scale or continuum. While easy for respondents, it’s the variety in the units that can make Likert Scales difficult or intimidating for survey creators to write. They are among the most comment types of questions asked, particularly in online surveys. Even if you are not yet familiar with the term Likert Scale, chances are you’ve come across scale question types.
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